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LTS New Jersey RMA Site

  Call  1-856-780-9888 for RMA Service (NJ Office Customer Only) 

RMA Request | RMA Status | Your Account
 
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Welcome to LTS Customer Service

*****You must put our RMA label on the outside of your shipment. Shipment without RMA label will be refused*****
*****Do not submit RMA on-line if the product is physically damaged. Please read physical damage guidelines*****

RMA Request
Click one of the 2 buttons below to submit or check your RMA status on-line.
Email Notification will be sent for RMA issued. Please check RMA issue status online when email notification has not been received within 24 hours or contact LTS Customer Service by phone or e-mail link. Step 1:
Request RMA
Step 2:
Check to see RMA Issued
Click below to Response. Email to customer service:   <RMA@LTSNJ.com>

Shipping Instructions
ONCE YOU OBTAIN AN RMA NUMBER, PRODUCTS MUST BE RETURNED WITHIN 10 WORKING DAYS. AFTER 10 WORKING DAYS THE RMA NUMBER WILL BE CANCELLED AND YOU MUST OBTAIN A NEW RMA NUMBER. ALL RMA NUMBERS PROVIDED MUST BE CLEARLY PRINTED OR LABELED ON THE OUTSIDE OF EACH CARTON YOU ARE RETURNING. PROPERLY PACKAGE ALL RETURNS WITH EQUAL TO, OR BETTER THAN ORIGINAL PACKAGING TO PREVENT DAMAGE DURING SHIPPING. IMPROPER PACKAGING MAY RESULT IN PHYSICAL DAMAGE AND WILL VOID WARRANTY. UNAUTHORIZED RETURNS WILL BE REFUSED.
Ship Returns To:
109 WEST PARK DRIVE Suite C, Mount Laurel, NJ 08054